WELCOME TO STERLING THERAPEUTIC MASSAGE!

These terms and conditions outline the rules and regulations for the use of Sterling Therapeutic Massage's Websites.

By accessing this website we assume you accept these terms and conditions. Do not continue to use Sterling Therapeutic Massage if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

COMMUNICATION AND MARKETING

Appointment reminders, indicators, or online forms sent relating to appointments are not marketing and cannot be turned off.  We will communicate about appointments via text, email, or phone call. 

Our marketing tools can and may include:

  • texts about special deals and last minute openings.

  • educational emails relating to the massage industry.

  • educational emails relating to health in general.

All marketing material will have an option to unsubscribe and receive no further marketing.

APPOINTMENT CREATION AND CANCELATION POLICY

Upon requesting an appointment online, you will be asked to provide your name, phone number, email, and credit card information.  These are essential for our business to operate properly and assure your experience is exceptional.

Credit cards are required to reserve an appointment.  This is for our business safety as any no-show appointments are not just inconvenient, it is money that could have otherwise been gained by another client.

Cancelations are sometimes necessary but the policy states that if you cancel outside of the 12 hour window, there is no penalty.  If you cancel between 12 hours and 1hr prior to appointment, it is only a 50% fee of appointment charge.  If you cancel within an hour of your appointment, or do not show up, you will be charged the full amount of the appointment session with no potential discounts applied.

If your card cannot be charged, you will be required to pay for any outstanding balances before returning for another session in the future.

GIFT CERTIFICATES

Upon purchase of a gift certificate in any amount, you should get a digital PDF copy of your certificate in your email within 24hrs.  A physical copy will also be sent through the United States Postal Service to the mailing address provided upon purchase through our website.  If the address we have on file differs from the one provided upon purchase, we will use the one provided upon purchase. 

The gift certificate provided will not have a To: or From: listed as those spaces are designed to be filled in by you, the purchaser.  The gift certificate will have a Date of Expiration as well as a unique code on the card to prevent fraudulent use.

When redeeming a gift certificate, please present your certificate upon arrival of your appointment.  Our system applies payment for your session upon your arrival so providing this to us before your session will guarantee unintended charges (and therefore unnecessary refunds) will not be made. 

REFUSAL OF SERVICES

Just as with a last minute cancelation, our time is precious and it is inconvenient for us to turn clients away.  However, sometimes this is necessary if a client is sick or has a communicable skin irritation.  It is the responsibility of the client to let us know about these things in advance of the appointment so we can assess beforehand.  Coming in for a session when obviously unable to receive massage will be treated as a "no show" and the card on file will be charged the full amount of the session.

COOKIES

We employ the use of cookies. By accessing Sterling Therapeutic Massage, you agreed to use cookies in agreement with the Sterling Therapeutic Massage's Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

LICENSE

Unless otherwise stated, Sterling Therapeutic Massage and/or its licensors own the intellectual property rights for all material on Sterling Therapeutic Massage. All intellectual property rights are reserved. You may access this from Sterling Therapeutic Massage for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Republish material from Sterling Therapeutic Massage

  • Sell, rent or sub-license material from Sterling Therapeutic Massage

  • Reproduce, duplicate or copy material from Sterling Therapeutic Massage

  • Redistribute content from Sterling Therapeutic Massage

This Agreement shall begin on the date hereof. Our Terms and Conditions were created with the help of the Terms And Conditions Template.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Sterling Therapeutic Massage does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Sterling Therapeutic Massage,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Sterling Therapeutic Massage shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Sterling Therapeutic Massage reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

  • The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;

  • The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy

  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Sterling Therapeutic Massage a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

HYPERLINKING TO OUR CONTENT

The following organizations may link to our Website without prior written approval:

  • Government agencies;

  • Search engines;

  • News organizations;

  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

  • System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources;

  • dot.com community sites;

  • associations or other groups representing charities;

  • online directory distributors;

  • internet portals;

  • accounting, law and consulting firms; and

  • educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Sterling Therapeutic Massage; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Sterling Therapeutic Massage. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or

  • By use of the uniform resource locator being linked to; or

  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of Sterling Therapeutic Massage's logo or other artwork will be allowed for linking absent a trademark license agreement.

IFRAMES

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

CONTENT LIABILITY

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

YOUR PRIVACY

Please read Privacy Policy

RESERVATION OF RIGHTS

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

REMOVAL OF LINKS FROM OUR WEBSITE

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

DISCLAIMER

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;

  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;

  • limit any of our or your liabilities in any way that is not permitted under applicable law; or

  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

QUESTIONS? COMMENTS? CONCERNS?

Please contact the owner, Sterling E Jenkins.

sterling@sterlingtherapeuticmassage.com